Shipping policy
At Korwell, we are committed to providing a reliable and convenient shopping experience. We carefully process every order and work with trusted shipping partners to ensure your products arrive safely and efficiently.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
During holidays, promotional events, or periods of high order volume, processing times may occasionally be extended.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
Estimated Delivery Times
Our estimated delivery time is:
7–14 business days
Delivery times may vary depending on the destination, local carrier operations, customs processing, weather conditions, and other circumstances beyond our control.
Please note that the estimated delivery time begins after your order has been processed and shipped.
Shipping Costs
Available shipping methods and applicable shipping costs will be displayed at checkout before you complete your purchase.
Free shipping promotions may be available during selected promotional periods.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email address.
Please allow 24–72 hours for tracking information to become available or update in the carrier's system.
If you have not received your tracking information, please contact us at:
Customs & Import Duties
Depending on your destination, your order may be subject to local taxes, customs duties, or import fees.
Any applicable charges imposed by local authorities are the responsibility of the customer.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
Our customer service team will help you check the status of your shipment and provide further assistance.